US Indymedia Global Indymedia Publish About us
Printed from Boston IMC :
IVAW Winter Soldier

Winter Soldier
Brad Presente

Other Local News

Spare Change News
Open Media Boston
Somerville Voices
Cradle of Liberty
The Sword and Shield

Local Radio Shows

WMBR 88.1 FM
What's Left
WEDS at 8:00 pm
Local Edition
FRI (alt) at 5:30 pm

WMFO 91.5 FM
Socialist Alternative
SUN 11:00 am

WZBC 90.3 FM
Sounds of Dissent
SAT at 11:00 am
Truth and Justice Radio
SUN at 6:00 am

Create account Log in
Comment on this article | Email this article | Printer-friendly version
News :: to Begin Outsourcing Customer Service Operations to India
07 Sep 2000
Move reflects company's new focus on reducing U.S. labor costs.
WashTech News

(Seattle) -- is looking abroad to find a panacea for its financial woes. In a new push to increase company profits, the Seattle-based e-commerce giant is beginning to outsource some of its customer service work overseas to Gurgaon, India, where labor costs are far less than those in the United States.

"I am pleased to announce that CS has entered a partnership with, a customer support company based out of [New] Delhi, India," said Bryce Hanson, a customer service supervisor, in a newsletter distributed to Amazon customer service representatives on July 24. " very much mirrors the kind of quality, passion and efficiency that we deliver every day to our customers which will allow this venture to be successful and flourish."

Read the full story on the WashTech Web site....
See also:
Add a quick comment
Your name Your email


Text Format
Anti-spam Enter the following number into the box:
To add more detailed comments, or to upload files, see the full comment form.